PC Remote Control Software For Help Desk Services

Released on: May 25, 2008, 3:13 pm

Press Release Author: Anyplace Control Software

Industry: Computers

Press Release Summary: Anyplace Control Software announces the release of Anyplace
Control 4.5.1.1, a new improved version of PC remote control.

Press Release Body: The newest version of Anyplace Control program
(http://www.anyplace-control.com) enables help-desk specialists to provide remote
tech support via the Internet or LAN to the customers who cannot fix technical
problems on their own. A technician can connect to the customer's desktop and fix
any issue on the remote machine quickly reducing the general cost of the help-desk
services to the end user.

The software consists of Admin and Host modules that should be installed on the
local computer and a remote one. The program requires both computers to be hooked to
each other via the Internet or a local network. PC remote control is possible in two
ways, either in LAN via IP address or over the Internet using an account name and a
nickname. In the latter case, the account type of connection allows bypassing
routers and firewalls automatically. Moreover it isn't necessary to open any ports
on the firewall that allows to keep a high security level. So there is no need
neither for users nor for admins to tweak network settings at all which makes PC
remote control easy to implement.

After installing the program, administrator just goes about his everyday activities
without doing anything special. At any moment, he can start Anyplace Control to
watch what's going on any network PC, and if there is a need to help a remote user,
takes control over remote PC, with his mouse and keyboard as if he were sitting in
front of it. System administrator can move the necessary files between computers,
install new software, restart and shut down remote workstations and do anything else
that one would normally do at the local machine.

About Anyplace Control Software:

Anyplace Control Software was established in October 2002 on the basis of a
Ukrainian research team. This team had been previously engaged in IT researching and
consulting in the field of PC Remote
Control
. Project manager is Yuri Goncharuk.

Contact:

Anyplace Control Software
+38 044 414 27 31
http://www.anyplace-control.com

Web Site: http://www.anyplace-control.com

Contact Details: Address: Ozerna str. 30/51, 157, Kiev
Ukraine

Phone Number:
Email: submit@anyplace-control.com

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